This is my Note No3
To negotiate people at workplace to make them do the work you want them to do ...
Step1: Understand their position
We need to understand the position of the person before we ask them to do the work.
They may be in a higher position then you so the negotiation strategy will change accordingly.
Step 2: Offer them choice:-
If someone is not able to do the work you want , give them the choice.
Step 3 : Make it easy for them
By helping them
Step 4: Leverage scarcity
Scarcity of time or importance of the work/ pressure from higher authority
One of the best ways to leverage scarcity is through limited time offers. Just like in the Safeway ad you saw earlier, when time is scarce,
it makes people act fast. After all… They have less time to
second-guess and the pressure is on which means they will act sooner
rather than late
Step 5 : Perceptual contrast
Different viewpoint to encourage them for work
Perceptual contrast. If
we see two things in sequence that are different from one another, we
will tend to see the second one as more different from the first than it
actually is. This is called perceptual contrast.
Step 6: Dig Deeper to find real problem
If nothing works the ask for the real problem which is making them delay the work
Step 7: Feel Felt Found Method
- Tell them “I understand how you feel”. This is intended to tell the oponent that you have heard them, and can empathise.
- Tell them about someone else who felt the same way initially. You’re telling the oponent that they are not alone, and that things can change.
- Then tell them how that person found that when they did what you wanted, they got what they wanted.
The above notes are taken from online learning course